GSRTC Bus Booking & Live Location Tracking App – Books Seat & Track Bus in Real Time

If you travel within Gujarat, the Gujarat State Road Transport Corporation (GSRTC) makes your journey easier with two useful mobile tools:

1. GSRTC Booking App – Book bus tickets in advance or for the same day.
2. GSRTC Live Tracking App – See your bus’s real-time location and get arrival updates.

1. GSRTC Apps – What They Do

A. Live Tracking App

Shows your bus’s current position on a map and its expected arrival time.
Main features:

• Find nearby bus stations.
• Search for buses between two places.
• See the bus moving live on a map.
• Share your bus arrival time with others.
• Check the timetable for services.
• Save your favourite bus service.

B. Booking App

Lets you:

• Book tickets in advance (up to 60 days) or for the current day.
• Select seats.
• Cancel or reschedule tickets.
• Print tickets or get them via SMS/email.
• Track your booked bus by PNR number.

2. How to Download the Apps

For Android

• Live Tracking: Search “GSRTC Live Tracking” on Google Play. Check that the developer is Amnex Infotechnologies Pvt Ltd.
• Booking: Search “GSRTC” on Google Play. The official app ID is com.gsrtc.mobileweb.

For iPhone (iOS)

• Live Tracking: Search “GSRTC Live Tracking” in the App Store.
• Booking: Search “GSRTC” in the App Store or use the GSRTC official website on Safari.

Tip: Only download from official stores or the GSRTC website to avoid fake apps.

3. How to Book a Ticket – Step by Step

1. Open the GSRTC Booking App (or go to gsrtc.in).
2. Choose Advance Booking (future trips) or Current Booking (same day).
3. Enter From and To locations and select travel date.
4. See available buses (Express, Volvo, AC, Sleeper, etc.).
5. Select your seat(s) (up to 6 per booking).
6. Choose boarding and dropping points.
7. Enter passenger names, ages, and your contact details.
8. Review the fare and pay securely.
9. Receive your ticket by SMS/email with a PNR number.

Advance Booking: Can cancel and get refunds.
Current Booking: No reservation charges, but no refunds.

4. How to Track Your Bus in Real Time

Option 1: Live Tracking App

• Open the app, search for your bus or station.
• Select your bus to see it moving on the map.
• Share ETA with friends/family.

Option 2: Track My Bus (Website)

• Go to the GSRTC “Track My Bus” page.
• Enter your PNR, Vehicle Number, or Trip Code.
• See live status and arrival time.

5. How to Cancel a Ticket

• Use the “Cancel Ticket” option on the website/app.
• Refund depends on how early you cancel:
• 0–1 day before: 25% fare cut.
• 2–5 days before: 20% fare cut.
• 6–60 days before: 15% fare cut.
• Refund usually takes 7–21 working days.
• No refund for Current Booking tickets.

6. How to Reschedule

• Allowed once, at least 24 hours before departure.
• Can only shift to same or higher class bus.
• Once rescheduled, ticket cannot be cancelled.

7. Other Useful Features

• View/Print Ticket: From “My Bookings” or “Print / SMS Ticket” page.
• Refund Complaint: If payment was made but ticket not issued, report it.
• Helpline: 1800-233-666666.

8. Tips for Smooth Booking & Travel

• Reach boarding point 15 minutes early.
• For live tracking, search only on your actual travel day.
• Keep your internet connection stable during payment.
• Avoid booking during GSRTC’s daily 11:50 PM – 12:20 AM maintenance window.

9. Frequently Asked Questions

Q: Can I track all buses live?
Only for buses that have live tracking and only on the day of travel.

Q: What if I didn’t get my ticket SMS/email?
Use the “Print / SMS Ticket” option or call the helpline.

Q: Can I book for someone else?
Yes, just enter their name and details in passenger info.

10. Final Words

• Use GSRTC Booking App for seat reservation and payments.
• Use GSRTC Live Tracking App or “Track My Bus” to follow your bus in real time.
• Always check the official GSRTC website for updated rules on booking, refunds, and schedules.